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Quality Management Solution

Simplify Process Control Operations and Aim for Total Quality

An efficient quality management system must be able to acquire information from the management system and all corporate subsystems for Quality, Environment, and Safety. This includes information about the resources available to the organization and the activities implemented to plan, implement, monitor, and improve both operational and support processes in compliance with ISO international standards and regulations.
Quality Management solutions developed with the Agile platform, thanks to easy integration with existing company information systems, allow for automatic acquisition and homogenization of data from various sources into a single cloud-accessible database.
Discover how Agile Quality Management solutions can help improve the quality of your business processes.

Why Automate Quality Control Processes?

Normative and contractual guidelines lead companies to adopt and manage various types of business systems alongside their primary management system, whatever it may be.
Maintaining these systems up-to-date not only involves redundant manual activities but also hinders the sharing and distribution of information. Obtaining statistical data and information to make these systems more efficient and integrated is often difficult.

Moreover, considering that this information often resides with individuals or facilities located in different locations, with disconnected systems for collecting and monitoring information, and within a regulatory environment subject to continuous changes over time, it becomes even more complex to strive towards the production of high-quality products and services.

For these reasons, there is an increasing need for companies to adopt quality management information systems capable of collecting and processing real-time and automatically all information related to quality processes from various subsystems within the company.

The Importance of Integration with Quality Subsystems

Interoperability is the ability of a system to operate with others without requiring special integration or adaptation efforts from the user.

This is especially relevant in managing processes related to different systems, including ISO 9000 Quality, ISO 45001 Occupational Health and Safety, ISO 27000 Information Security, and ISO 14000 Environment, which must be connected to the company’s management system for a complete understanding of the environment in which activities are carried out.

Enhanced control over business processes can significantly reduce risks while simultaneously improving efficiency levels in delivering high-quality products or services.

With a modular development approach and the ability to quickly create workflows, it is possible to model, integrate, and automate even complex organizational processes through a single management system.

The Advantage of a Web Portal for Supplier Relationship Management

The development of digital architecture supporting supplier selection and management, also available as a SaaS service, promotes better contractual compliance with suppliers by:

  • Reducing the risk of information and communication loss throughout the supply cycle
  • Increasing communication speed on orders, price lists, anomaly correction, project evolution
  • Sharing solutions and improvement plans
  • Monitoring KPIs on system efficiency and their evaluations
  • Managing assistance and maintenance
The modules included in the solution:
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Base

Common denominator for all modules of the solution, it contains the master data of Articles, Customers, Suppliers, Users and their profiling, basic and configuration tables used by all enabled modules.
Features:

  • User and Manager work-list;
  • cross-docking of missing items,
  • activity list,
  • calendar.

Activities. Standard interfaces for feeding main master data from external applications; functionality for manual creation and modification of their contents.

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Non-Conformities

It allows for the homogeneous and coordinated management of activities and assignments to the managers of the solutions. The integration of Work-list and Calendar provides the operator with a simple interface that includes all the activities required of them.
Integration prepared for Customer and Supplier Portals.

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Corrective and Preventive Actions

Integrated with the Non-Conformities module to ensure traceability of all actions implemented in the company to eliminate anomalies or errors.
Complete with reminder and alarm services linked to managers and activity deadlines.

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Complaints, Customer Returns and 8d Report

Integrable with the Customer Portal to manage all types of Complaints. It includes qualitative analysis in case of returned products or consistency or competence in case of non-product related complaints. Integrated with Non-Conformities to track actions and activities following the Complaint.

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Quality Control in Acceptance, Production, and Final Stages

With management of Characteristics, Classes, Batches, Sampling Plans, Free-pass, Skip-lot. Prepared interface with the management system for the acquisition of Orders and Delivery Notes, for the return of information for warehouse movement.
Also integrated with the Logistic Management Solution for the automatic movement of goods.

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Exception Management

Integrated with the Controls modules. For accepted products, it manages waivers for product quantity, time period, or number of deliveries, providing alerts and information during the control phase. An approval process is included in the formalization of the waiver.

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Supplier Evaluation

There are (Quality of Supply Index, Delivery Index, Delivery Time Index, Material Criticality Index) and configurable a series of evaluation indicators that acquire information from other modules of the Solution (Controls, Non-Conformities, Audits) and from the company’s management system. The indices can be independently assembled to provide evaluations for different supply classes. Automatisms are provided for processing and sending information to the Supplier and within the organization.

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Instruments

Complete with Tool Master Data, Calibration Cycles, Intervention Planning, Event Management (Calibrations, Repairs, Loans, Suspensions), Traceability of measurements taken. Integration with the Controls module to trigger alarms on the use of out-of-calibration or due-for-calibration instruments.

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Quality Costs

It can be interfaced with all processes of the solution to account for costs incurred for any action involving personnel, components, and other materials for the elimination of Non-Conformities, Complaints, or other system activities.
Various types of analyses can be structured to develop Quality or Non-Quality indicators.

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Engage perspectives suppliers internal clients

Allows structuring check-lists across multiple sectors, assigning a value and weight to each, to achieve a final evaluation. Approval process provided for each type of Visit, registry of visits conducted filterable by subject, sending outcomes within the organization and to the assessed subject, linking Non-Conformities or Corrective Actions to manage actions following the outcomes.

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Benestari

Integrated with Purchasing to support mass production, with design for pre-production series.

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PPAP Module

Specific Automotive module to integrate Supplier action with Customer Design and Production for initial component supplies. Process designed around the 5 levels of regulation.

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Modules achievable based on the specific organizational specifications of individual companies

  • Customer Satisfaction;
  • Design Management;
  • Product Approvals;
  • Suppliers Portal;
  • Customers Portal
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Document Management

Allows managing all company documents normally subjected to an approval process and revisions, or simply as an official archive for both strategic and operational company information.